Banking Industry

Beyond B2B, A Digital Reality Check is your resource where you can read, comment and contribute to thought-provoking discussions that will inspire you to achieve digitization.

  • Insurance: The First Data Scientists?

    Insurance: The First Data Scientists?

    Arguably, insurance actuaries were the first data scientists, analyzing mountains of data with which they made decisions about everything from coverage to pricing. Today, its data...

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  • Five Ways Amazon will Push into Financial Services

    Five Ways Amazon will Push into Financial Services

    We are in the midst of a convergence of banking and technology companies; one where we are seeing companies like Amazon sink their tentacles deeper and deeper into financial services. 

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  • How Not to Lose Customer Confidence

    How Not to Lose Customer Confidence

    Imagine you are traveling in Europe and want to use your credit card to pay for a big hotel bill.

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  • 2018: A New Era of Innovation in Banking and Insurance

    2018: A New Era of Innovation in Banking and Insurance

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  • Convergence: Financial Services and Technology

    Convergence: Financial Services and Technology

    If you’re old enough, think back to telecommunications and media in the 1990s. Everything was purchased separately:  local calls, long distance calls, cellular phones, dial-up Internet,...

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  • Beyond PSD2: Open Banking and SIBOS

    Beyond PSD2: Open Banking and SIBOS

    The most recent PSD2 open banking deadline came and went in January.  The world didn’t end.  EU banks (well, some of them at least) became compliant with the regulation. 

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  • Five Facts about AI in Retail Banking

    Five Facts about AI in Retail Banking

    Banks may be ahead of the game using artificial intelligence (AI) in some corners of the organization, but many still do not have the customer insight required to act in real time with...

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  • Banks’ Focus Evolves after Financial Crisis

    Banks’ Focus Evolves after Financial Crisis

    Ten years after the collapse of Lehman Brothers  - and a laser-like focus on complying to regulation designed to ensure the integrity of financial markets - banks are now concentrating...

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  • In Banking, Good Equals Happy Customers

    In Banking, Good Equals Happy Customers

    Digital-first competition has given traditional banks incentive to kick-start their focus on innovation. The past 10 years saw banks in a low growth era, in a cost-savings mode and...

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  • Big Tech Asks for Keys to the Bank

    Big Tech Asks for Keys to the Bank

    Letting a social media company have access to your personal bank data seems about as intelligent as bringing ants to a picnic. The ants (social media) will get into everything and...

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  • Banking: Ten Years after the Financial Crisis

    Banking: Ten Years after the Financial Crisis

    What do you give a US bank to mark the 10 th anniversary of the financial crisis?  How about a roll-back of some of the regulations put in place after the crisis!

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  • US Drums up Big Change in Banking

    US Drums up Big Change in Banking

    A new US banking regulation, the Crapo Bill, will free up capital requirements for mid-tier banks and likely cause a flurry of mergers and acquisitions.

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