Software AG B2B Blog posts by Sean Riley

Global Industry Director for Manufacturing & Transportation at Software AG

  • The Weakest Link can Break the Strongest Chain

    The Weakest Link can Break the Strongest Chain

    A supply chain is only as strong as its weakest link; a break can wreak havoc with everything from a manufacturer’s production to profits.

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  • IT Transformation in Manufacturing: Stop the Bloat

    IT Transformation in Manufacturing: Stop the Bloat

    The keystone of IT Transformation is visibility. Where are you spending your cash?

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  • Five Manufacturing Trends in 2018 And Beyond

    Five Manufacturing Trends in 2018 And Beyond

    It’s no secret that manufacturers have been aggressively pursuing Digital Transformation to compete and win in the marketplace.  In 2018, manufacturers will ramp up this transformation...

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  • Digital Pills, Patient Tracking & Outcome-Based Pricing

    Digital Pills, Patient Tracking & Outcome-Based Pricing

     Earlier this week, the US FDA approved Ability MyCite, the first drug with a sensor that alerts doctors when the medication has been taken.  While this may ensure better patient...

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  • Understanding Costs and Scaling of IoT Projects

    Understanding Costs and Scaling of IoT Projects

    Your first Internet of Things project is off the ground, it is successful and the business side wants more like it.  Your first panicky thought might well be: “How do I scale this...

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  • Death of the Quarterly Business Review

    Death of the Quarterly Business Review

    In the old world, your sales teams would try and meet every single one of your customers for a strategic, face-to-face, onsite business review once per quarter.

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  • The Overlooked Step to Digital Transformation

    The Overlooked Step to Digital Transformation

    Every industry is investigating, investing in or actively pursuing some form of digital transformation, but there appears to be an important step missing that is holding them back.

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  • How to Better Understand your Customers

    How to Better Understand your Customers

    If the digital customer experience (cx) revolution is about offering your customers a more tailored digital customer experience, it stands to reason that you need a good idea of what...

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  • Getting Predictive Maintenance Right

    Getting Predictive Maintenance Right

    It is easy to say what predictive maintenance is – fixing something before it breaks – but it is much harder to say how it should be done.

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  • Treat Your B2B Customer like a B2C Consumer

    Treat Your B2B Customer like a B2C Consumer

    We have already established that end consumers are lucky because retailers have made searching and buying goods online so easy for them.

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  • Map and Design your Customers’ Journey

    Map and Design your Customers’ Journey

    Just like it takes a village to raise a child; designing your customer journey takes the cooperation of nearly the whole company.

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  • Three Components of a Digital CX Revolution

    Three Components of a Digital CX Revolution

    There are three basic components necessary for creating a digital strategy for customer experience: discovery, engagement and delivery.

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  • Appreciating the Digital CX Revolution

    Appreciating the Digital CX Revolution

    Consumers are so lucky; they can go online, do a little product research, then simply click to pay and arrange delivery.

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  • Connected Manufacturing: Laggards Losing Out

    Connected Manufacturing: Laggards Losing Out

    Despite the hype over mass digitalization in manufacturing there is evidence that it is just beginning to penetrate the industry — and the laggards may be starting to feel the sting...

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  • Supply Chain 2017: A Digital Obsession

    Supply Chain 2017: A Digital Obsession

    From the strength of the Internet of Things to an explosion in automation and a severe shortage of operations talent, supply chain and manufacturing will see a tipping point in 2017,...

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  • For Digital Transformation, Orchestrate your Moving Parts

    For Digital Transformation, Orchestrate your Moving Parts

    Becoming a digital organization requires the orchestration of a lot of moving parts; many technologies and business units have to meet and work together in harmony.

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  • Don’t Let your Supply Chain Ruin Christmas

    Don’t Let your Supply Chain Ruin Christmas

    Unless you equip your supply chain with resilience you could be labeled as the Grinch who stole someone’s Christmas.

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  • Manufacturers: Digitalization Means the Whole Enchilada

    Manufacturers: Digitalization Means the Whole Enchilada

    “The whole enchilada” is an American expression meaning everything –as in take everything into consideration.

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  • Lessons from a Six-Year-Old: Use Your Imagination

    Lessons from a Six-Year-Old: Use Your Imagination

    Disney World is a magical place for children, full of creativity, imagination and jubilation.  My six-year-old loved it.

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  • Lessons from a Six-Year-Old: Why do Last Year’s Work?

    Lessons from a Six-Year-Old: Why do Last Year’s Work?

    Homework is an (unwelcome) part of the average six-year-old American kid’s summer vacation. On the last day of school they are given a pile of work that is intended to keep their...

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